We want you to love every piece you receive from Pretty Lavi. If something isn’t quite right, you may return or exchange your item within 14 days of receiving your order. To be eligible, items must be unused, unwashed, and in their original condition with tags still attached.
Please note that sale items are considered final sale and cannot be returned unless they arrive damaged or incorrect. Customers are responsible for return shipping costs unless the product was faulty or sent in error.
To initiate a return or exchange, simply contact our support team with your order number and item details. We’ll be happy to guide you through the process smoothly and quickly.